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Nursing Home and Assisted Living Administrators

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25 rules of civility  written with history and humor. This course covers Rules 1 -11.

The course uses the book, Choosing Civility by P.M.Forni, Johns Hopkins Professor. *Ethics

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Thank You

"

Thinking Out of the Box and Dealing with Difficult People is what I do every day. Thank you for the help.

"
Cynthia B., NHA, New Jersey